Privacy policy



PRIVACY PRACTICE

Last updated on December 2, 2021

1. General

Bulkkinen Oy is a Finnish company and is located at Satamakaari 35 C, 00980 Helsinki. This is Bulkkinen Oy's privacy policy. When you visit our website or purchase products and services from one of our online stores, we may process your personal data in the ways described below. In this case, we act as the data controller, and you can direct us any request regarding the processing of your personal data, as we explain below, or at the address bulkkinen.fi or bulkkinen.com under "My pages".

Protecting your personal data is of primary importance to us. We collect and use your personal data strictly in accordance with the legal restrictions set by the Finnish Data Protection Act and the EU General Data Protection Regulation No. 2016/679 (the EU General Data Protection Regulation, GDPR). When we use terms such as "personal data", "processing", "controller" and "processor of personal data", they have the meanings defined in data protection legislation.

2. What information, for what purpose and on what basis?

Information related to your purchase: When you buy products and services from our website bulkkinen.fi or bulkkinen.com, we process the personal data you provide, such as your name and contact information (including address, email address and phone number) and your payment information. , manage returns and manage your user account on our website (if you are logged in).

We may also process your personal data so that we can send you a notification that a certain product has come into stock, so that we can arrange the insurance service you have requested, so that we can process your review regarding our customer service, so that we can send you a notification if you have won a competition that you have entered participated online, or so that we can contact you if there are any problems with delivery or your order. We may also analyze the purchases of different customer groups so that we can develop our product offers and pursue our legitimate interest in developing our products and services. We can also use your personal data for targeted direct marketing, which you can opt out of by sending your name and local address by e-mail to info@bulkkinen.fi.

This information is processed partly because it is necessary to fulfill a contract with you, and partly because it is necessary for us to be able to communicate with you in an efficient manner, in accordance with our legitimate interests, and to provide our customers with the highest level of service.

Although we do not process based on your consent, you can contact us at any time if you have any questions and you can request that we stop processing as described below.

Website traffic and analysis - cookies: Bulkkinen compiles, collects and analyzes information about usage, traffic and activities on Bulkkinen's websites. This includes your IP address, your browser (Chrome, Internet Explorer, etc.), your operating system (Windows, etc.), interactive actions on ads (eg clicks or clicks), and pages viewed. This is done using cookies, and we may use cookies to provide personalized product recommendations and services. By using our website, you accept the use of cookies, as described in more detail in our cookie statement. This includes the use of personal data and is based on your consent, which can be withdrawn at any time.You can read more about the use of cookies, how to withdraw your consent and how to change your preferences in our cookie policy and at http://wwwyouronlinechoices.com/.

Direct marketing based on your consent: If you have given your consent, we can process your email address and phone number and send newsletters and marketing material tailored especially for you. We may therefore customize our offers based on information we have, such as your past purchases, and information received from other sources regarding demographic information, such as gender, birthday, and address (profiling). You can withdraw your consent and object to such profiling at any time through "Your page", or by contacting us as described below, or by canceling the newsletter you received. For more information, please visit [hyperlink to site with marketing information].

3. With whom we share your information

We may share your information with our corporate partners and other group companies, for example our logistics partners in order to offer home delivery of goods, suppliers, Accounting service providers, payment service providers or individual locations where you can pick up your products.

In other cases, we do not share your information with third parties, except in situations required by law, or if we have your express consent.

4. The location of your data

We store your personal data on servers securely located in the EU/EEA area. Because we take data protection seriously, we do not transfer your personal data outside the EU/EEA area, and all our personal data processors are subject to a strict confidentiality obligation regarding your personal data. In certain cases, however, it may be necessary to transfer your personal data outside the EU/EEA area, and if this is the case, we ensure that the data transfer is carried out with the required security measures in accordance with the standardized data protection clauses of the supervisory authority. You can obtain a copy of these safeguards (where applicable) by contacting us as described below.

5. Storage and deletion

Bulkkinen deletes personal data when all relevant purposes of personal data processing have been fulfilled and when deletion is permitted based on the relevant legal provisions and regulations.

For example, we will delete information related to your profile on "Your Pages" when the account is deleted, while information regarding the account contact and billing material will be retained for five years in order to process future requests and comply with applicable accounting legislation. We delete or anonymize the information related to the products you purchased after five years from the purchase of the product, unless you have logged in to your own pages and chosen to receive your purchase history from there.

You can request to change, transfer, restrict or delete your personal data by sending a request to the e-mail info@bulkkinen.fi.

6. Your rights

You are entitled, upon request, to receive information regarding your personal data that we store or otherwise process. You are also entitled to have your incorrect personal data corrected, and in certain situations you have the right to limit our right to process your data, or ask us to delete your personal data. You can withdraw your consent regarding the processing of your personal data (as described above) at any time, without it affecting the legality of the processing carried out based on the consent before its withdrawal.

You have the right to object to the processing of your personal data, and once the EU General Data Protection Regulation 2016/678 (GDPR) has entered into force, you can request to receive your personal data in a structured, commonly used format so that they can be easily transferred to you or another data controller you designate ( this is called "data transfer")

If you have anything to point out regarding the processing of your personal data, we encourage you to contact us. Please address all such requests as directed in this Privacy Policy. We also inform you that you are entitled to file a complaint with the Finnish Data Protection Authority in accordance with the law.

7. Updates and changes.

This privacy policy may be updated or changed. When we make changes to this Privacy Policy, we will include the date the Privacy Policy was last updated. If material changes have been made to this statement or to how we use your personal data, we will inform you either by adding a visible notice of such changes before making the changes, or by sending you a notice directly.

8. Contact information

If you have any questions about this privacy policy, or about the privacy of our websites, you can contact us in the following ways:

info@bulkkinen.fi

Change, transfer, restriction and deletion requests by e-mail.

9. Updating your own information

You can update your customer information yourself by logging into your own pages.

.